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Frequently Asked Questions

This section contains answers to frequently asked questions about Building Canada.

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The search engine offers quick access to information through keywords or phrase searches in English or French.

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Accessibility Help

In order to make this site more accessible, Building Canada has employed templates which:

• are XHTML 1.0 Strict conformant, to improve compatibility with adaptive technologies, handheld devices, browsers and search engines;
• have been successfully tested on a wide range of adaptive technologies and browser/platform combinations to ensure that Canadians can access Web pages regardless of the technology used;
• include major components, such as the common menu bar, side menu, and content area that are properly marked up with headings to simplify navigation with a screen reader;
• employ table-less layout and design to simplify screen reader navigation by reducing the structural complexity of Web pages;
• improve accessibility by allowing visitors to configure visual elements to meet their accessibility needs;
• use scaleable fonts and text-based navigational elements to improve accessibility and simplify navigation using adaptive technologies;
• provide printer-friendly functionality in the Cascading Style Sheets (CSS) to render pages more compatible with printers and to prevent printing unnecessary page elements; and
• separate visual presentation from the document structure.

While every reasonable effort has been made to ensure the accessibility of this site, some content or services found here might be inaccessible to some visitors. In those circumstances, the contact information for someone who can assist you has been provided.

Accessibility Notice

To learn more about Government of Canada programs and services related to accessibility please visit Persons with Disabilities Online.

Client-side CSS for enhancing accessibility

The design of the Web pages on this Web site is flexible enough to allow you to configure the visual presentation to meet your accessibility needs by using a client-side Cascading Style Sheet (CSS) file.

Most browsers provide the ability to specify a client-side CSS file, which would be applied to every Web page on this Web site that you visit. To take advantage of this feature, perform the following steps:

1. How to create a client-side CSS file, and
2. How to configure your browser to use the client-side CSS file

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Alternative format

Help on accessing documents in PDF format

Some of the pages available on our website are electronic versions of documents that were originally designed for printing. These documents may also be available for download in PDF format so that you can view and print them with virtually the same graphics, typography and layout as the original version.

Before you can open any of the PDF documents on our website, you will first need to install one of the free PDF reader software programs from the list below. 

• Adobe Acrobat Reader
• Foxit Reader
• xPDF Reader
• eXPert PDF Reader

If you choose not to use a reader, you can have the PDF file converted to HTML or ASCII text by using an online conversion service such as one offered by Adobe online conversion or Google's view as HTML feature.

These websites are outside of the control of Infrastructure Canada and Transport Canada and are listed solely for the convenience of our users. Infrastructure Canada and Transport Canada do not endorse any of the software found on these sites and are unable to provide technical assistance to users who install this software on their computers.